Refund policy

At Corvexis Plot LLC, we want you to feel confident when shopping for your next favorite pair of shoes. If your purchase isn't the right fit for you, you can request a return within 30 days of delivery under our 30-Day Money-Back Guarantee.

30-Day Return Window

You have 30 days from the date your order is delivered to contact us and request a return. Please include your order number and the reason for your return so our team can assist you.

Return Conditions

To qualify for a refund, shoes should be returned in their original condition. Because footwear is especially sensitive to wear, please make sure the shoes:

Are unworn and unused.
Have not been worn outdoors.
Are free from dirt, stains, damage, or noticeable signs of wear.
Include the original shoe box, packaging, and accessories where applicable.
Are securely packaged to prevent damage during return shipping.

Refund Process

Once your returned shoes are received and inspected, we will notify you whether the return has been approved. If approved, your refund will be issued to the original payment method.

Refund processing times may vary depending on your bank, card issuer, or payment provider after the refund has been processed by us.

Wrong, Damaged, or Defective Shoes

If you receive the wrong shoes, or your order arrives damaged or defective, please contact us promptly. We may request photos of the item and packaging to help us review the issue. When the issue is confirmed, we will work with you to provide an appropriate resolution.

Return Shipping

Return shipping arrangements may depend on the reason for the return. Please contact us before sending your shoes back so we can provide the appropriate return instructions.

Items That May Not Qualify

Returns may not qualify for a refund if the shoes show signs of outdoor wear, damage, stains, improper use, or alteration, or if the return request is made after the 30-day return period, except where otherwise required by applicable law.